My client was featured in the August issue of O Magazine.

It is the story of our journey together. You can read the article…HERE

Or you can read it on Oprah‘s website…HERE

The day Tracy called me her voice was weak and she sounded scared. She told me her cancerous thyroid had been removed . She needed to have a radioactive test to verify no further cancer. It was supposed to have happened two weeks ago and a month had gone by. She couldn’t take any thyroid medication for two weeks before the test and it was now a month. She had no energy, two young children and a job. Her doctor hadn’t called her and when she called either no one returned her calls or they said it was the insurance. She had no energy to make any more calls or fight for herself.

Her father in law had given her my name. I first called the insurance company (HIPAA cleared) and they said they had approved it three weeks ago. I then called the doctor’s office. I told them the insurance company had approved it and the hospital needed to be scheduled. Forty five minutes late, Tracy called and told me the procedure was scheduled for three days later. It meant she could get the test and start medication.

This was the first step to her journey back to health. I have continued to work with Tracy because there have been continued missteps in her care. She calls me any time the medical system doesn’t respond to her in a timely manner or doesn’t provide necessary information and guidance. In the process she has become an empowered patient and offers help to others!