When Doctors Don’t Talk to Each Other

I lived with the illusion for many years, that doctors communicated with each other.    After all, every time I call any provider, the automated voice tells me, if you are a physician press #1.  Presto! the conversation begins. Recently, I had a situation where the lack of communication between physicians put a client of…

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Do Hospital Billing Practices Interfer With Patient Care?

There is no question that some hospital billing practices directly interfere with patient care.  For patients paying out of pocket, the journey to get quality care can be hindered by financial offices.  Many hospitals demand 60% or more of a projected amount upfront in order to receive service. This amount is based on the highest…

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Be Alert To Medication Side Effects and Interactions

One can never be too vigilant when it comes to monitoring medication side effects and interactions.  Every medication has a wide range of potential side effects, many are harmful.  The problem is, the pharmaceutical industry emphasizes the most common potential adverse reactions and downplays the less frequently seen events. Any time, a client starts a…

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The POWER in emPOWERed Patient

It is often hard to feel as if you have any power or say when visiting the doctor or lying in a bed in the hospital.  Most people are not medical and don’t understand much of the jargon being bantered around.  We struggle to make sense of what has happened to our body.  We don’t…

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My Heart Breaks: Too Many With Cancer

I turned on my computer and there was an email from an a past client.  As I read the email, my heart began to break.  She had breast cancer that had metastasized to the bone.  She was wondering if I could help her.  She didn’t have very good insurance as I remembered.  She had been…

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Let’s Make Medical Technology Real for the iPatient/Consumer

I read a great article about the use of technology by hospitals and how it can help consumers. http://careandcost.com/2012/03/07/technology-aetna-itriage-and-the-future-of-medicine/ I have been interested in this area since 1995 when I was working in a rural health clinic in New Mexico.  At that time, the University of New Mexico was developing a video hook up system…

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Patient Advocate Roundtable

Once a month, I do a radio on the Internet at  http://www.blogtalkradio.com/healthcare-whisperer-/2012/02/23/patient-advocates-roundtable-talking-about-the-issues I like to have guests each week, who can offer personal experience and tips on the best way to navigate the health care system.  I had a great show with woman who was going through breast cancer treatment.  Another show was the journey of…

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Boston Globe Gets It Right About Tiered Health Plans

On the front page of today’s Boston Globe, is an article on the new tiered health care plans being pushed on consumers.  Finally!  Since the day, I first found out about these plans I have been writing about the cost  and burden to the consumer. With these plans, providers and hospitals are rated by their…

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