Harvard Pilgrim On Facebook: Best Way To Keep Good PCP Relationship

Just to keep in the loop with insurance companies, I “like” their Facebook pages.  The other day, I was going through Facebook and there was a great posting from Harvard Pilgrim.  Whoever runs the site posted the following question. “Keeping a good relationship with your primary care physician is key to managing your health. What do…

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Do Hospital Billing Practices Interfer With Patient Care?

There is no question that some hospital billing practices directly interfere with patient care.  For patients paying out of pocket, the journey to get quality care can be hindered by financial offices.  Many hospitals demand 60% or more of a projected amount upfront in order to receive service. This amount is based on the highest…

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Medical Billing Offices:Swimming with Sharks

I would like start by stating, that I understand medical billing offices have a job to do.  What I am writing about is how the billing offices go about the business of recouping their money since the economic downturn.  With insurance raising premiums and the least expensive policies having higher deductibles and larger coinsurance, patients…

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Boston Hospital Comes Out of The Closet About Medical Mistakes

The front page of the Boston Globe, April 10,2013 had an article by Liz Kowalczyk,  “Airing Medical Mistakes.” http://bostonglobe.com/lifestyle/health-wellness/2013/04/09/brigham-and-women-publishes-stories-medical-errors-focus-staff-attention-solutions/heFVdgGnLc2O9QqL1eiMnN/story.html Thank you Liz!  This is a great article about the steps Brigham and Women’s Hospital in Boston has taken to come out of the closet about medical errors.  The hospital started a staff only intranet newsletter called,  Safety…

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Be Alert To Medication Side Effects and Interactions

One can never be too vigilant when it comes to monitoring medication side effects and interactions.  Every medication has a wide range of potential side effects, many are harmful.  The problem is, the pharmaceutical industry emphasizes the most common potential adverse reactions and downplays the less frequently seen events. Any time, a client starts a…

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When Doctors Sue Patients? Malpatient?

What a crazy world we live in!  The Boston Globe, Sunday March 31,2013 had a front page article by Liz Kowalczyk, called  “Doctors Firing Back at Patients’ Online Critiques.”  It is the story of a patient’s spouse who blogged about a doctor and stated the person was not compassionate. Since the Boston Globe doesn’t let…

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The POWER in emPOWERed Patient

It is often hard to feel as if you have any power or say when visiting the doctor or lying in a bed in the hospital.  Most people are not medical and don’t understand much of the jargon being bantered around.  We struggle to make sense of what has happened to our body.  We don’t…

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The Power of An Apology

When a medical professional can say “I’m sorry” for a medical error it can be very powerful and healing.  It is not easy for a doctor or nurse to apologize for a medical error because the fear of a law suit is real.  But medical professionals can be overwhelmed with guilt, shame and emotional distress…

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