Healthcare Proxy Need More Respect Or Why Do Medical Staff Ignore Them?

Doctors, nurse practitioners, physicians assistants, nurse, hospital administrators and all others I left out in the medical field, need to understand what a healthcare proxy and/or medical representative (wordage per state) is, what it represents, as well as the legal and ethical implications when ignored.  I say this because, my experience as a patient advocate…

Read More »

Medical Billing Offices:Swimming with Sharks

I would like start by stating, that I understand medical billing offices have a job to do.  What I am writing about is how the billing offices go about the business of recouping their money since the economic downturn.  With insurance raising premiums and the least expensive policies having higher deductibles and larger coinsurance, patients…

Read More »

Why Is My Employer Health Risk Assessment Now Mandatory?

I recently received an inquiry on the topic of Employer Health Risk Assessments.  The person told me in the past, the company offered the assessments during annual insurance open enrollment.  This year, the flier stated, “if you complete both the Biometric Screening and My Blue Print, you pay less than those who do NOT participate.…

Read More »

HIPAA Drama: How Access Can Be Hindered

One of my tasks with all new clients is to get a HIPAA  and personal representative form filled out.  These forms when signed by the client, authorize me to speak with  medical teams, hospitals, administrators, billing offices and insurance companies.  It is the key to my work as an advocate.  There should be no problem…

Read More »

How to Get An Attending To Listen and Do What YOU Want.

I have spent many hours in hospital ERs, medical floors and waiting for surgery results with clients and their families.    I have experienced the different cultures of hospitals, their staff and how patients and families are treated.  But the one thing I don’t think I will ever get used to is how territorial and…

Read More »

Nursing Homes and Patient Advocates

One of the areas I find the most resistance to a patient advocate is skilled nursing facilities and nursing homes.  I have become accustomed to the initial chill and suspicion of the staff.  My early on nursing home visits or phone calls had me befuddled.   It was very difficult to get information or access to…

Read More »