Boston Hospital Comes Out of The Closet About Medical Mistakes

The front page of the Boston Globe, April 10,2013 had an article by Liz Kowalczyk,  “Airing Medical Mistakes.” http://bostonglobe.com/lifestyle/health-wellness/2013/04/09/brigham-and-women-publishes-stories-medical-errors-focus-staff-attention-solutions/heFVdgGnLc2O9QqL1eiMnN/story.html Thank you Liz!  This is a great article about the steps Brigham and Women’s Hospital in Boston has taken to come out of the closet about medical errors.  The hospital started a staff only intranet newsletter called,  Safety…

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The Power of An Apology

When a medical professional can say “I’m sorry” for a medical error it can be very powerful and healing.  It is not easy for a doctor or nurse to apologize for a medical error because the fear of a law suit is real.  But medical professionals can be overwhelmed with guilt, shame and emotional distress…

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Why It Is Important to Read Your Medical Records.

Here it is in a nutshell.  Take the time to read a copy of your medical record because some of the information may be incorrect.  Impossible to imagine because the record is supposed to be your information, your test results and doctor’s notes.  However, mistakes are made from incorrect diagnosis to having another patient’s lab…

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Being Safe At The Emergency Room

I spent part of the other night with a client and his wife at the local ER.  His primary care doctor had sent him there after hours.  My client’s wife and caregiver had thought she could handle it herself but on the follow up call, she was in distress.  My client was having a difficult…

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Nursing Home Care Meetings: What Families Need To Know

If you have a loved one in a nursing home, you have probably experienced the quarterly care management meetings.  These meetings are designed to provide an update on your loved one.  Usually, the social worker, nurse, activities director and possibly the nutritionist attend to give the update. When I first started to attend as a…

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Pending Massachusetts Bill Lets Doctors/Nurses Apologize For “Unanticipated Outcome”

Massachusetts has been in the forefront of patient safety legislation.  This session House Bill 1519 has been approved by the Committee on Public Health for further action.  The name of the bill is ” An act reducing medical errors and improving patient safety.” The bill addresses several areas of patient safety including hospital patient safety…

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A Day At Chemo

Here I am with a client and a friend at Beth Israel Oncology Chemotherapy center.  My  client has breast cancer and is receiving bimonthly chemo.  There is usually several of us here with her.  We say we are her entourage.  It makes a difference.  My client says to tell everyone that it is important to…

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Why I DO What I DO

Today, as I was leaving my client’s nursing home, I felt my eyes fill with tears of joy.  It caught me off guard because it seemed like a simple visit.  I had arranged for a specialty wound care nurse to consult and offer direction for improving the status of my client’s health.  The family had…

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