How to Get An Attending To Listen and Do What YOU Want.

I have spent many hours in hospital ERs, medical floors and waiting for surgery results with clients and their families.    I have experienced the different cultures of hospitals, their staff and how patients and families are treated.  But the one thing I don’t think I will ever get used to is how territorial and…

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How I Learned The Lesson Of Patience From My Client

For those who have read my blog posts in the past, you may be aware I don’t have much tolerance for long wait times at a doctor’s office.  I think if a doctor is behind, the office staff, nurse or doctor should inform a person of the approximate wait time and give continuous updates. There…

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Patient Beware:Specialty Center Websites Can Be Deceiving

I was searching the web for a specialist for a client, a typical task for me.  In this healthcare climate, most specialists work at specialty centers or hospitals.  For instance, oncologists can be found at cancer centers, neurologists in specific disorder clinics and cardiologists in cardiology centers. In Boston, there are four major hospitals designated…

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A Day At Chemo

Here I am with a client and a friend at Beth Israel Oncology Chemotherapy center.  My  client has breast cancer and is receiving bimonthly chemo.  There is usually several of us here with her.  We say we are her entourage.  It makes a difference.  My client says to tell everyone that it is important to…

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A Family Member Becomes An Empowered Patient

My earlier blog was about the moments that cause the start of the empowered patient.  Today, a family member had that moment. I have two aunts with lung cancer.  One has been diagnosed for two years.  She has been getting chemotherapy during this time.  The cancer is gone but something else is wrong that no…

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An Advocate’s Tale: Lessons From My Clients

Yesterday I spent the day with Allan while he got his chemotherapy and steroid infusion at his oncologist’s office.  The office has a large separate designated infusion room with 10 semi comfortable recliners.  Once a week Allan goes for his steroid infusion and monthly also receives chemotherapy.  The chemo day takes  six hours or more.…

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Update on last Drop Dead Blog

I did write a strong letter to the doctor and sent it overnight.  I received a call immediately.  The office manager told me it just didn’t happen that way.  Her main point to me was they tried to work it out but their policy was without a verifiable insurance a patient had to pay in…

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