My Heart Breaks: Too Many With Cancer

I turned on my computer and there was an email from an a past client.  As I read the email, my heart began to break.  She had breast cancer that had metastasized to the bone.  She was wondering if I could help her.  She didn’t have very good insurance as I remembered.  She had been…

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Patient Advocate Roundtable

Once a month, I do a radio on the Internet at  http://www.blogtalkradio.com/healthcare-whisperer-/2012/02/23/patient-advocates-roundtable-talking-about-the-issues I like to have guests each week, who can offer personal experience and tips on the best way to navigate the health care system.  I had a great show with woman who was going through breast cancer treatment.  Another show was the journey of…

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Nursing Homes and Patient Advocates

One of the areas I find the most resistance to a patient advocate is skilled nursing facilities and nursing homes.  I have become accustomed to the initial chill and suspicion of the staff.  My early on nursing home visits or phone calls had me befuddled.   It was very difficult to get information or access to…

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Care Coordination: Is It A Doctor’s Role?

Today, I read an entry from Merrill Goozner on his Gooznews blog called “AMA:Pay Docs for Care Coordination”.  He writes at the beginning: “The little-known American Medical Association committee that recommends physician pay scales to Medicare’s fee-for-service program today asked the agency to reimburse physicians for coordinating care for their chronically-ill patients. In a letter to…

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Tips to Surviving Hospital to Rehab:

One of my jobs as an advocate is to navigate the transition from a hospital admission to a rehabilitation facility to managing life once in the rehab facility.  The most important role I can play during this time is to keep the emotions from erupting on both sides. Patients and families are often told about…

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Advocates: Connecting the Dots For Optimal Care

Patient advocates are experts at connecting the dots in healthcare.  What may seem daunting to patients and families is the business of advocacy.   A client said to me once, ” trying to get through the system from appointments to insurance issues makes me dizzy”.  There are so many dots to connect for patients, the whole…

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